SEATAC – Sea-Tac International Airport registered number 17 in overall airport satisfaction, according to a study conducted by J.D. Power and Associates.

The list was comprised of the 19 largest (30 million or more passengers per year) airports in the country.

Only San Francisco International Airport and Minneapolis/St. Paul International Airport ranked worse; Philadelphia International ranked No. 1.

Sea-Tac scored a 656 compared with Philadelphia International’s top score of 690 and Minneapolis/St. Paul’s bottom score of 647. The average of all 19 airports was 674, according to J.D. Power’s study.

Sea-Tac scored at the bottom of every category used in the study, including:

  • Overall airport satisfaction
  • Airport accessibility
  • Check-in/baggage check
  • Security check
  • Terminal facilities
  • Baggage claim
  • Food and retail services

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